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Forum Posts

Pack Your Bags – Public Mobile’s Trip to Mexico Contest is Here

Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible?  New customers who purcha...

Ck_PM by Public Mobile
  • 2268 Views
  • 0 replies
  • 0 Bravos

[NEW] Important Update Regarding Recent Account Notifications

Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...

Ck_PM by Public Mobile
  • 3858 Views
  • 35 replies
  • 14 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 34263 Views
  • 149 replies
  • 36 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 45934 Views
  • 182 replies
  • 30 Bravos

Resolved! US Roaming

Can you Roam in the United States with Public Mobile?

mccans by Good Citizen / Bon Citoyen
  • 5400 Views
  • 8 replies
  • 0 Bravos

To get 438 *** **** number

Dear Sir, I want to get 438 *** **** number, I will give my number as 438 345 xxxx anybody help me to get the above number with my number and a attractive gift for you. Best Regards, Dilshan

cant receive incoming calls, just ported number last night...

Hey everyone! I can't receive any incoming calls after i activated my sim  and ported my number about 12 hours ago from wind mobile..i am using a different phone called an m-horse..i have activated the sim and can make outgoing calls successfully as ...

dazel247 by Good Citizen / Bon Citoyen
  • 1414 Views
  • 5 replies
  • 0 Bravos

disappointed

I was charged twice on my credit card for the same plan. Its not the first time. Attempts to get this fixed go nowhere. I will therefore cancel my public mobile plan and sign up with another carrier. Does anyone have any suggestions as to which compa...

paullord by Great Neighbour / Super Voisin
  • 1983 Views
  • 12 replies
  • 0 Bravos

Can't cancel account.

My partner just ported her number to another provider and can no longer access your call centre by phone or login on publicmobile.ca — it gives a message saying her login has been disabled. Not being able to get anyone on the phone to cancel the acco...

cubeytherobot by Great Neighbour / Super Voisin
  • 1569 Views
  • 6 replies
  • 0 Bravos

Lawyer time.

Just got this response -    "Removed as per community guidelines:http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Welcome-To-Our-Community/ta-p/641     So this is PM's solution?? I guesse I have to see a lawyer since I have proof I bought...

Resolved! Xiaomi Mi4

Hi, I am wondering if the Xiaomi Mi4 I am planning on buying would work with Public Mobile?Here are the specs: http://www.mi.com/en/mi4/specs/Thank you in advance! David

Shlak by Great Neighbour / Super Voisin
  • 1407 Views
  • 3 replies
  • 0 Bravos

The client is not available

My account is still active but can not make phone call or receive one since this morning. When someone call, they got messasge: the client is not available. do you know what's wrong and how to fix? thanks.

Invitation de public mobile

j'ai reçu une invitation de public mobile pour commander la carte sim. J'ai répondu les questions et j'ai mal coché au lieu de cocher continuer j'ai coché arrêter .comment je peux récupère mon invitation .

Urukundo1 by Great Neighbour / Super Voisin
  • 1433 Views
  • 4 replies
  • 0 Bravos

Resolved! $10 Beta Credit

Hi, I was recieving my $10 Beta tester credit without any problems but then I ported in my permanent phone number into Public Mobile on June 3 and now I don't see my beta tester credit anywhere (which is supposed to come on the 4th) Can someone pleas...

jchakkal by Good Citizen / Bon Citoyen
  • 1749 Views
  • 3 replies
  • 0 Bravos

IMEI on lost/stolen list?

my Moto G 1st gen stopped reading the SIM card May 1 2015. It was sent twice to a company who fixes phones for Motorola. I got it back today & they say my IMEI number is on a lost/stolen list! I don't know or understand how that is possible since I b...

Resolved! When is the new BlackBerry OS being released to customers?

Just reading on CrackBerry.com that the new 10.3.2 OS launched 2 days ago. Several customers from other national carriers are reporting that they have received the update, but I am not seeing anything available yet. Any idea as to when this may happe...

Elboron by Great Neighbour / Super Voisin
  • 2025 Views
  • 5 replies
  • 0 Bravos
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