Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, My name is Japneet Kaur. I registered for a public mobile sim yesterday afternoon. It has not been activated yet. The sim number is 8912230000*********. I was hoping for it to be activated within 2 hours of the registration. Please let me know by...
Hello. I have 2 phone numbers from Chatr that still have not been transfered to Public Mobile.Please, help.
I had a little struggle and when 1 or 2 week without putting money in my phone after past due. So i put the amount i need. It says my account is active and all good. But i can't give/receive texts and when i try to call someone it says its not urban ...
My daughter signed up for the $10/month plan in June and only told me now that she doesn't receive texts or her friends don't receive texts when not on wifi? Not sure what is wrong? Anyone know what might be happening?
I have some relatives in the Windsor Ont area and I'd like to entice them to consider PM. I know that sometimes cell phones in Canada get a bit confused when they're close to the US border. Is that a problem for PM customers from the Windsor vacinity...
Hi, Ano po gagawin ko my sim locked.
Awesome service was given at Wal-Mart Connection center Chilliwack BC
Should have another option when you forget to add your phone number for referral
Public mobil is the best quality report/ plan according to planhub. Yessssssss ❤
I would like to talk to a rep! I’ve tried different cards An will not allow me to pay last card I used is debit credit. Feeling frustrated not having a phone. I was on auto repay An it has never come off automatically
Hi,I just want to reset my name in my voicemail. I don’t want a personal greeting.
Hello, I am unable to create an online self-serve account, it seems I am not receiving the required SMS verification code. Is there any way around this?
Hello,I just switched to Public Mobile yesterday afternoon at about 4:00pm, at a Wow Kiosque.I setup my account with the $20 talk no data plan, but meant to choose the $25 Talk & Text plan.Since I just signed up yesterday can I upgrade and just pay t...
I am on 10$ plan with only 50 outgoing texts; already exhausted 18 messages to #474663 which was never originated throught my # but somehow it shows that I initiated. Need guidance to stop the outgoing text to this #
Hello, I have the issue of making phone calls, but txt messages are working fine. When I make phone call within Canada, but I got "Sorry, we cannot complete your call, you do not have the required long distance add on".if any one can help me with thi...
I dont have long distance or data addons. I have reset my connection settings, changed from lost to foind and messaged a moderator long ago. Nothing is working. My account looks fine in overview.
My husband and I just switched to Public Mobile and we both gave my email address for our accounts because I am the only one that regularly uses email. Is it possible to have both our accounts on the same email for self serve? I made a self serve acc...
Trying to pay for my account which is currently suspended will not allow me to use my debit credit.
Hi all, I just have a quick question. When a call originates from my number it is sometimes labelled as "Originating Location" All. What does that mean? Murray
The last 3 times I purchased US roaming, once the the completion date is over, I lose all ability to recieve texts. Please help.
New to pm .why do I start with 5 mg on my account at the new cycle. Ugie
I switched from Public Mobile to Koodoo before my public mobile plan expired. However I was still charged by Public Mobile. I cannot have access to my previous Public Mobile Self-Serve account so I cannot check why I was still charged for. Please adv...
Too many smart people here!!Ya'll just wanna pay nothing for service..
I’ve bin with pb for a week I love it so far How can a guy get money of the bills doing the community thing?
Hi everyone, I just recently ported to Public Mobile on Wednesday, and ported my number from a previous provider. It said it was completed on self serve. received a couple texts from Public Mobile to complete port and contact them but I guess its onl...
If i change a plan to 30 day plan from 90 day plan with 1 month left on the 90 do you get any refunds back for the remainder of the 90 day plan?
Invite your friends and family to public mobile flash sale Oct. 20 to 21Free sim + 1 month free of service, time is running out.
Have been trying to get PUK code and sent out 4 emails and yet no one responds.Very poor customer service from moderators. Wish it would be faster service
This is getting a bit confusing - same company fighting against each other to get new customers. Cut and pasting yet another offer - this time from Telus.TELUS Offer: We have an exclusive data offer just for you. Get 3GB of data for only $10/month or...
