Community

violetpike · 05-08-2019

I need to re-activate my account. Topped up my account with money (not on prepay) clicked the tab to re-activate my account. Nothing. Tried to do the lost/Stolen phone trick and didn't work. Been day and half now waiting for my account to activat...

violetpike · 11-21-2018

Topped up my plan and I still don't have service 24 hours later. I topped up the plan while travelling in the US fully expecting that my plan would work when I came back to Canada. I still have no service. I've rebooted phone, reseated the SIM as ...

violetpike · 04-25-2018

My computer was slow and I must have exited the change plan page too early. Anyway, I put some money on my account and my new plan didn't take affect. Can anyone change it for me/can I change it to take effect immediately or do I have to wait? Rega...

violetpike · 01-30-2018

Hi Community, So I'm having trouble registering my account. It says invalid sim on the PM website when I enter my information? Not really sure what I should do other than going back to wally world and getting another.

violetpike · 01-16-2018

Do making changes month to month affect any data rollover? So basically if I got a plan with 1gb of data first month, use 600mb of it (leaving me with 400mb rollover data), can i just change my plan for the second month to 500mb of data and use my r...

violetpike · 05-08-2019

K thanks.

violetpike · 05-08-2019

I did. Did Lost phone/Stolen phone trick too, which others have had some luck with.

violetpike · 11-21-2018

Sorry for lack of information. Plan expired while I was in the US, so I let my plan expire(normally what I do) and added money to pay plan when I was travelling back to Canada. I typically don't have any issues with activation after I re-up my plan...

violetpike · 04-25-2018

I'm not very happy about this automatic withdrawal of funds from my account as I believed that I would be able to change my account and apply the changes for withdrawal on new plan. Boy, was i wrong. Anyway, not the end of the world and I will not ...

violetpike · 01-30-2018

@mimmo, Thanks, used another browser and so far so good.

Community

User Statistics

User Activity

Re-Activation...Mod help

Topped up plan but still no service 24 hours later

Changing plan?

Invalid SIM when setting up account.

Month to Month Changes and Rollover data

Re: Re-Activation...Mod help

Re: Re-Activation...Mod help

Re: Topped up plan but still no service 24 hours later

Re: Changing plan?

Re: Invalid SIM when setting up account.