Community

joannjules · 09-13-2019

Hi y'all,I got a new phone so went to a Public Mobile kiosk and got a new sim card. The guy at the kiosk inserted the new sim, told me to go my account, and enter the new sim card. I did that and now I have no service. How long does it take for a n...

joannjules · 02-13-2019

Hi everyone! I switched to the $10 mth plan with 50 min of Canada wide talk (pls see my previous question...what does this mean?!) and 50 texts. I can't seem to find a way to buy a text add on...does such a creature exist? Thanks in advance! 

joannjules · 02-13-2019

Hi everyone! This might be a silly question, but what exactly does 'Canada wide talk' mean? I had assumed it referred to long distance only but the past two months I've gotten a text saying that I'm x minutes away from using up the 50 minutes inclu...

joannjules · 11-21-2018

Hello! I switched to the $10, 30 day new plan today and now when I try to make a local call I'm told that I can't since I don't have a long distance add on. I tried rebooting the phone which didn't work, turning it off & removing SIM then replacing...

joannjules · 08-21-2018

Is it possible to pay online using a payment voucher? The speaker on my phone is broken and I can't hear the prompts, i.e. 'press one for....' etc. Thank you in advance!! 

joannjules · 09-13-2019

It worked!! Thank you so much, I was going crazy trying to figure out what I did wrong. Have a wonderful evening. 

joannjules · 09-13-2019

Thanks, yes, I did all that. Cycling the phone on/off seems to have worked.

joannjules · 09-13-2019

First, I can't get texts because there's no service. Second, I've been a PM customer for several years with the same number & account.

joannjules · 09-13-2019

I'm working with the Public Mobile number I've had for several years. All I needed was a nano sim card for my new iPhone. Got that, had it inserted, came home, changed the sim card number, and now no service.

joannjules · 02-13-2019

@Anonymous wrote:@joannjules wrote:That's downright ridiculous. Public Mobile shouldn't make current, loyal customers have to jump through that many hoops just to benefit from a promotion. It should be offered to ALL customers, not just newbies. ...

Community

User Statistics

User Activity

New sim card, no service

Text add ons?

Canada wide talk

local call tagged as long distance

Payment Vouchers

Re: New sim card, no service

Re: New sim card, no service

Re: New sim card, no service

Re: New sim card, no service

Re: Activate any $30+/mo plan and get $10 off for 6 months