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mh1983 · 01-24-2022

Hope everyone's doing well. I haven't been on here for sometime because work's been busy and our phone service has been problem free with PM, up until today. My wife and I are both PM users. I have a KeyOne (Android), she has an iPhone. Earlier, I se...

mh1983 · 08-12-2021

I was just trying to future date a plan change for myself, but when I go into the change plan page in Self Serve, I'm greeted with this: Tried the usual steps: logout/login, try different browser, etc...nothing is working. Anyone else seeing this on ...

mh1983 · 11-26-2019

My wife and I are both on the $25 plan and use auto pay. In my case, the 500 mb + 500 mb bonus data shows, but my wife's does not show in Self Serve. See pictured below: She stays within her 1 gig limit, so it looks like her data usage is eating into...

mh1983 · 11-25-2019

Anyone else on The Rock experiencing dropped calls on PM lately? We moved here from ON. Experienced a lot of dropped calls in Kingston but engineering allegedly fixed it. The fix must not've been network-wide, because lately I'm having a ton of drops...

mh1983 · 08-01-2019

My first major PM account issue! I was on the $25 unlimited call/text/500 + 500 mb data plan and set up my account to switch to the $15 one. Anticipating this change, I decided to purchase the 500 min add on before the switchover. Upon switchover, my...

mh1983 · 10-22-2021

Agree w/ Dunk, and don't forget that adding an add-on is a two-step process: https://publicmobile.ca/en/on/get-help/articles/overview-of-add-ons You will need to add funds equal to the amount of the Add-On to your account.Then, click on ‘Purchase Add...

mh1983 · 09-17-2021

At the risk of stating the obvious, can you check https://selfserve.publicmobile.ca/Overview/ just to make sure you're seeing the plan you expect?

mh1983 · 09-02-2021

No, but there are reasonable plans for all PM customers, students or otherwise. I suspect their standard plans are still better value than most promo plans from the other big players (apart from maybe some of the higher data brackets). An easy way to...

mh1983 · 08-19-2021

Great incentive that has enticed at least one of our family members to switch over. Thanks as always!

mh1983 · 08-19-2021

Likely a stale network connection. When you rule out the other items in previous posts, try a network settings reset (this varies from device to device). Also, check your Self Serve account just to rule out anything obvious and make sure your plan et...

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Some texts not sending, some sending duplicates

Change plan page not working?

$25 plan not showing included data in self serve

Dropped calls in Newfoundland

Lost 500 min $5 add on upon renewal

Re: no more talk minutes

Re: My phone won't let me call out

Re: Student plane

Re: FLASH SALE!

Re: Can't receive texts anymore