03-25-2025 09:04 PM
No service after number transfer. Need technical support from a human being this ai chat bot does do anything.
Solved! Go to Solution.
03-25-2025 09:14 PM
@DC89
Just type in Submit a Ticket on Chatbot to connect with an CS_Agent.
But did you reply the text with YES from your previous carrier confirming you are porting over to PM?
03-25-2025 09:12 PM
This is account setup problem and you need PM to sort it out
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
