Support help

[targetryla]

hello sorry for the late response could I still change the plan back to my old one with the unlimited data after the 100gb

Best regards

Timothy Tapsell 

[BKNS27]

@targetryla 

This is a screenshot of a plan from Oct 4/24 to Nov 4/24. 
PM currently doesn’t have unlimited data plans. Once you use it up. You need to purchase data Add-on.

[targetryla]

 

[TheSterlinger]

Hi, did you previously connect to a CS Agent? You need to go back to your inbox and pull up the sent items and reply that way.

You have replied into the community. 

[funpig1]

@targetryla 

Check your Change Subscription and check to see if that previous plan is available. If not, you cannot change on your own. You can try to contact an agent to see if they will help you, but the chances are low. Good luck 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437