Address In Invoice

[reni]

I do not see full address, (just postal code) in my receipt. How do i get invoice with full address?

[BKNS27]

@reni 

That is strange because I see my name, full address with postal code and account number when I clicked on View Payment History.

What part of the address is missing?

[computergeek541]

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@reni wrote:

how long will it take for them to respond

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Sometimes, a response only take a few minutes to a few hours.  During times of high volume, it can take longer.

[reni]

i see receipt with no full address

[reni]

how long will it take for them to respond

[Meow]

You would have to open a ticket and ask agent to provide you with formal receipt if that is what you are after (for tax or business purpose).

[TheSterlinger]

@reni 

Sign onto my account then click Payments, scroll down and click View Payment History. On that page click download receipt for the invoice you want.

https://myaccount.publicmobile.ca/account/payment/payment-history

CSA agent also can give detailed receipt. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@reni  If you need a more formal invoice then what you can download from website , you will need  to ask support for it 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage