Resolved! I can not find my account
I can not log in to my account and my account seems to be suspended. Please help. I can not even find my account.
Forum Posts
Referral code
Hello! I am going to be joining Public Mobile today or tomorrow. Does anyone have a referral code they would be willing to share with me? Thank you!
Resolved! Mobile Data Turned Off
My mobile data has been turned off, I checked my usage and I used 1 gig which is all I get on my monthly plan, but I have a one time data bonus of 5gigs, that hasn't been used, and it says active, so why isn't it covering my overage automatically? Wh...
Resolved! "not registered to network" message
When I try calling out, I get a "Not registered to network" message. Also texts are not going through. this just started today. When it was working this morning, calls were getting dropped for no apparent reason. I need my phone for work! No idea wha...
Resolved! Put sim in a new phone and now no service
Hi everyone, I just upgraded and bought a new phone, and when i moved my sim from the old iphone into the new one. None of my SMS texts go through and it has no bars in the service. Any tips.
Resolved! unable to view plan details
I am trying to view plan details and every time I click the link I get the following message: Oh no!It looks like something went wrong, but don’t panic.Log out and then log back in again to continue. Or return to the Login Page Logging out doesnt hel...
Resolved! Every few minutes I keep getting "no voice service temporarily turned off by carrier" notification
I checked online, and there is no notification service is down. I also checked by account and it is all paid up. Why is this happening? and why do I constantly get notification of this. I submitted a ticket, but it says I will get a response in 2 day...
Resolved! Data turned off, and now no phone service!
My data was turned off, and no phone service now either. I get a message that I am not registered in the network. WTH is going on?My account is up to date, paid for and lots of data. I have a medical condition and need active phone service. This is u...
Resolved! No mobile data
No mobile data Data has been disabled by carrier. I have tried restarting phone and also taking sim out.
No Mobile Data Service -Temporarily Turned Off by Your Provider
On my Android phone (Samsung S20FE) I'm suddenly getting bombarded by notifications of "No Mobile Data Service -Temporarily Turned Off by Your Provider" I have restarted my phone as recommended elsewhere to no luck. It's not that I've gone over my da...
Data not working
Got sent a notification that my data has temporarily been turned off by provider? What is this. I have never had this happen. I have auto pay and my account was topped up yesterday and now I cant ise my phone at all.
No mobile data service
Temporarily turned off by your operator for SIM #. Come on @J_PM, @Alan_K , @Melinda_H . Like the little pop up about doing a survey, can you not put a pop-up saying that there's some kind of network outage. No mention on the home page. No mention on...
Data
Why my data has turned off
Resolved! Data does not work
i am receiving this message again and again. I really need data this time unfortunately its not working.
Resolved! No service ,, account paid and up to date
Can't text or call ..said unregistered on network...This is my workphone ... this is causing huge issues I've turned it off.Sim in znd out..Etc etc
Resolved! No voice service
HiI'm getting a message that I have no voice service and I am unable to text. My auto-renewal date has not arrived yet. The message says that my voice service has been temporarily turned off by my operator, in this case Public.Is there a technical pr...
Resolved! Data turned off by Public Mobile
I've had automatic payments set up for several months with no issues and no changes, I am significantly under my data use for the month as per every month, yet now I am getting notifications that my data has been temporarily turned off by my provider...
Resolved! Running out of 100 anytime mins on my $15 plan
I rarely ever use my talk mins on my plan. This month, so far I managed to use 98 of my 100 Canada wide mins included in my $15 monthly plan. My question is:Will my talk mins roll over during a call to use the free one time add on’s I have on my acco...
Plan not working/ Data issue
I logged into my public mobile account and can't see my plans page. It says to log out and log in again and I have done so but still get the error message. Also it is the start of my billing cycle (Sept 1) and have only used 90MB/4.5GB of data and ye...
