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No Roaming Please

WaterMark
Great Neighbour / Super Voisin

Hello PM Community,
I'm a new PM customer who had roaming issues with my past provider (arguing this on over half my bills and price is why I moved here). I am often on Lake Erie or sometimes by Niagara Falls and caught US cell towers. Just because I am near to the US doesn't mean I want an additional charge. I also do travel a lot with my phone, however if I need connectivity when overseas, I'll just get a much cheaper temporary eSIM. 

I have roaming turned off on my phone. Is there anything else I could/should be doing? 

I wonder if anyone else has this issue?  Or has some advice? I did see a few posts on roaming, but not particularly this scenario. 
Thanks in advance!
Mark

6 REPLIES 6

WaterMark
Great Neighbour / Super Voisin

Hello computergeek541,

Was I meant to have access to the link you provided? 
When I click on it, I get an access denied. 

WaterMark_0-1732800726873.png

 

DennyCrane
Mayor / Maire

This is a prepaid service so you'll never have any surprise charges here. It either works or it doesn't work.

Having said that, there are Can/US and Can/US/Mex roaming plans available that would give you US service for no additional charge anyway. Not sure what plan you're on.

hairbag1
Mayor / Maire

@WaterMark 

you can turn ON roaming  and leave it on. There's no traditional roaming fees with a prepaid service such as you have with PM. 

hTideGnow
Mayor / Maire

HI @WaterMark 

turning off roaming is all you need.  

if you don't want your phone got connected to US network, just go to the phone Mobile connections, change Automatic to Manual and then select Public Mobile.  That will lock your phone to PM network and it won't try to connect to any US network

 

slusagm
Mayor / Maire

PM is prepaid, so you won't get extra roaming charges

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