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international calling

sudhirmool123
Great Neighbour / Super Voisin

I have international minutes available on my account but not able to call international number? How can we fix this issue?

3 REPLIES 3

hairbag1
Mayor / Maire

@sudhirmool123 

give us some idea of where you wanna call and we can give you suggestions.

hTideGnow
Mayor / Maire

HI @sudhirmool123 

which countries you want to call? PM International minutes can only call some countries, not all.   Here is the list

**Intl long distance Add-On included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.

kb_mv
Mayor / Maire

@sudhirmool123 wrote:

I have international minutes available on my account but not able to call international number? How can we fix this issue?


@sudhirmool123 What Country are you trying to call. The long distance on the recent plans only include China, Hong Kong, India,Pakistan, Philippines, Taiwan,and the UK.

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