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App texts code to wrong number

Wheelz18
Great Neighbour / Super Voisin

The app texts the verification code to a number that is not mine. How can i get it uodatedto the correct number (my actual telus cell phone number)?

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Wheelz18   If you can log in to your account with email verification as @Sansan explained, you can go to your Eversafe profile and edit the phone number there to the correct one.

Sansan
Mayor / Maire

@Wheelz18  on that site it should have to option to send code to email email.

If it says didn't get code? Click on it and it and choose option to send to your email.

If you don't get that option, you would need the help of a rep.

You can use the link below for agents.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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