2 hours ago
Hi, I mistakenly accept a text message offer for something else. After accepted I realize it was a different plan all together and not just international call add on. How can I reverse this action and remain my current plan?
2 hours ago - last edited 2 hours ago
Looks like you've got your answer on how to solve this, but I'm curious what the text offer was for (what was the plan) and what plan you're currently on?
2 hours ago
@Ryvon If you check your account subscriptions / add in page you should be able to cancel it yourself
Cancel plan change
If that doesn’t work ask support to help
Use the orange chat bubble bottom right of screen or
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
2 hours ago
If you accepted the plan for change at renewal, you might be able to cancel that by going into the app and stopping the scheduled change. If you accepted for immediate change, theres nothing you can do on your end, you can message PM and request them to change it for you. You can message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437