Number port issue

[Helpfull]

Earlier, I tried to port the number from koodo (postpaid) but mistakenly I entered the wrong mobile number so I reinitiate the request for correct number then I received error please enter valid canadian number, however I received the message for transfer request from koodo. I reply with yes then I verified in my phone, public mobile esim shows the correct port number, there are bars for network but still I can't make calls and use data, on the other side koodo disable my service. It's been more than an hour with no service.

Also in public mobile account, I am seeing the incorrect mobile number which I mistakenly used during first transfer attempt

Any help would be appreciated 

[slusagm]

there is a porting assistance team you can call and ask to update to the correct number.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote