Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
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Wold Blitzer here with a Breaking News alert....A new plan is available! So, what do you do, take the 20 GB at 5G speeds or the 30 GB at 4G speeds?
I am able to use data but am having problems with messages and phone calls. When I downloaded the eSim I did get an error message. Would it be easier to just buy a new SIM card?
When I sign in the web page wants to send a confirming text to a number that is not mine
Hi there,I need to go to a store to buy a sim card to go into my phone (my current sim card is incompatible) before I can properly complete the registration. Will I be able to get $10 refund for that & still able to sign up for the plan?Thank you,Er...
I received the promo message too and replied yes. Any chance that I can see this plan in my account, or I must wait until my next renew day?
Is this promotion an add on? Currently I have the $15 plan (250mb, unlimited text, 100 min calling) Will this promotion replace my current plan? I was hoping to have unlimited text, 100min and 5gb of data a month
Hi, I just switched to public mobile on November 7th. This morning I received a notification that I can get 20gbs on 5G for 34$/month. Once I switched I got charged on my credit card again. How to get a refund for that ?
My teenager is becoming a total phone addict. Is there a way to control that? Temporarily shut off his phone or service? He is not ready to part with it come what may and I am a single parent. Thanks
hi, I recently change from virgin plus to public mobile. but I think the transfer process is not complete so I can only use the data but not able to receive any phone call or message. I'm using the eSIM card.
Hi there, Pls help. Can’t find the code to do a referral. Thx
Can I active the eSim with $34 20GB after the Black Friday promotion is gone? Will I still have the plan at that price?
Struggling to create my new e-sim and now I cant create a ticket. I keep on getting an error. @CS_Agent
Is there any way to prevent more scam calling
My friend referred me didn't get the $1/mo off.
From Virgin to Public Mobile, it doesn't work
They sent two messages. The offer on Thursday Nov 16. Then the typo-corrected version of the offer the next day. $25/month, 5GB data at 3Mbps "3G speed"But hurry, of course, because offer ends Monday November 20. I don't see it listed anywhere on the...
I’m a new subscriber and when I tried to pay on computer and pay on app and it just can’t accept my Mastercard(I’ve tried 3 cards with same postal codes I entered)
Why won't my phone connect to the network?
I am earning legacy rewards, and just want to confirm that if I refer a friend, I still get $1/mo. reward and my reduction reward configuration remains unchanged and won't end up inadvertently switching to points rewards.
Hello! I want to cancel my subscription and cancel my payment
When I log into my account it says I have no plan. However I’ve been paying for one and my phone works. How can I get my account number and information?
Not receiving RBC verification codes anymore from the number 722652. Need it for banking purposes today. Have received codes multiple times from this number before.
Hello,I see that someone else posted about this but my issue happens sporadically and will not go away even when I try to use data: Solved: Re: Exclamation point on Pixel 7 service bar - Community (publicmobile.ca)Basically, I own a Pixel 7 and somet...
Hi, I am a long-time Public Mobile user and am still under the Legacy Rewards program. I am still under a very basic plan with $6/month in rewards applied to my $25 bill. I want to upgrade to the $34/month plan and am wondering if I will lose my rewa...
Is it possible to go back to a physical sim card after you have converted to an esim?
Question: If I use a phone that doesn't have 5G, can I still subscribe to the 5G plan? This 5G plan is cheaper than the 4G 90day plan I currently have. I don't want to buy a new phone, and speed is not my concern. I'll change if it will still work e...
Hello Everyone,I am continuing missing my AutoPaid Reward $ 2.00 in October and November billing cycle. I have being with PM more than four years. It's first time happens. I got manually added $2.00 in October. I wonder if everyone has the same issue...
Hello? I think I failed to make esim work yesterday. When I tried again today, it said it can't use it anymore. Cannot activate esim. How can I get a new esim?... thank you
