Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
So I was scrolling through my facebook feed and this ad was in there.Unlimited Nation wide callingGlobal text6GB data$49 a month on Koodo Mobile Wow for those need more data. I haven't looked to see if there is some fine printLink for those interest...
I am trying to switch my old public mobile phone number over to my new carrier wind/freedom mobile because there are email accounts that I have linked to that number , they said in order for me to switch my number over the account has to be active . ...
I just called koodo rep does anyone can confirm for me Rep said there s 2 promo for pm customer valid till Oct 2017 50 dollar as 5gb or 40 dollars 4gb. I only received a promo code for 5gb 50 bucks one does anyone received 40 4gb promo ?
I just received a call claiming to be from Koodo, to offer the $50 5GB and nationwide calling deal for PM customers. The caller was quite pushy and I told him that it's not just $10 more, because I'm getting quite a sizeable discount from referral &...
Hello all: I have LG G3 which is acting up, my screen is flickering and turns black itslef and then comes on. I have reboted to factory set but still the same problem. I have googled and found out that I have clear my cashed which I did but the sam...
Data is not working on my phone, and I'm guessing I've used all my included data for my 3-month period. I also bought a 1 GB add-on a couple weeks ago. I can't see how much data I've used. How do I check this through my account? Thanks.
I've been told that unless you put an active telus sim card in a telus locked phone you cannot get any updates. I just want to see if someone can confirm this cause my Moto g4 play telus locked can't update.
Telus is listed as a supported brand for the Apple Watch. Does this support include Public / Koodo?
Hello, Will I get the 3G bonus with my existing plan when renewin? Thanks.
Hello i need some help i can't get the mms working i try reboot but the reboot menu is in Chinese so ...Data work fine text are working but not the ... Mms
I purchased a $20, 1 gig data roaming add-on and got a text that I used up 95% of it. So I used my remaining data to get back on and the next 1 gig was $30 - ok fine. So, I paid the $30 and bought another gig. But, after the first gig was used up, it...
Hello; I need help changing my plan. Money deducted. i dont want to use the old plan. I need a fix for this asap. Phone curently blocked
I want to get a Series 3 Apple Watch and am wondering whether it’ll be worth it (or even possible) to get a cellular model with the assumption that Telus support later this year will also apply to the PM network. I know that PM plans don’t typically ...
@CS_Agent auto renew failed, the funds are on the credit card on file. Please process asap so my phone works.
I have a similar problem.New SIM new account, new plan, no service.I have tried and retried several things and am having no luck.
I will be upgrading since I am still on iphone 6. Prices will be expensive but it helps our plans are quite cheap.
All I see in the community is negative reports.For a change I would like to report a smooth transaction with adding the US add-on. Judging from the previous threads about failed US add-ons and lost services I was a little sceptical about adding it. ...
Hi all, Question that I cannot rememeber the answer to: My parents just moved to Ontario. They still have a 902 (Nova Scotica) number on their cell. If I call them is it charged as long distance or province wide (I dont really want to test as it wil...
Putting in my email address and answering the security question but not recieveing an email to reset my password.
Hi guys, I was wondering how to get my PM account number to port my number to Fido. Thanks!
@Jeremy_M A friend is looking for vouchers in Victoria, so i thought i would help locate some places and WOW the list is completly messed up. It gives me a comany and address of a wrong city but a map of victoria. 5 of the 7 listed were wrong. Does...
Hi All, I'm fairly new in the community and I've just started replying to some posts. I've just noticed that since Saturday, none of my replies have been posted even though I've seen the confirmation window that says it has been posted. Strange thing...
I have a balance of $106 and am trying to get a $106 90-day pass but it isn't working.
Hi, Can I make my SIM card a nanoSIM card in order to fit in my new cell phone which is a Samsung Galaxy 7 edge?Thanks.
Hello, I'm a Public Mobile user living in Toronto with a plan that is only Ontario province wide (talk + data). I'm planning a weekend trip to Quebec City. Since my existing plan is only Ontario wide, if I wanted my cell phone to work with talk + da...
I misplaced my phone at work and cannot find it. If i get a new Sim card from walmart how do i register it as a new sim card?? What steps do i need to do thank you
I ran out about 10 days before my autopay would kick in so I decided to just pay now (2 days before autopay). Does that mean I can get my data back now or I still have to wait? It still doesn't work.Also, does this mean it's still going to autopay in...
Hi,I'm an international student and I Can't pay for a plan since I don't have a Canadian credit/debit card and the stores listed on the website dont have any payment vouchers, I tried 3 stores around Lower Lonsdale in North Vancouver and none of them...
I really want to refer my friend to Public Mobile but the promotions are not very good. So I called Zoomer. My friend is switching later today. I find their customer service excellent. They even make follow up calls. Everything is done over the phone...
Hello, I have an iPhone 5s and a recent PM Sim card. My cell phone and texting works fine, but cannot use my data. Can use some other data apps (Instagram, Snap chat) but when I go into CELLULAR DATA NETWORK (under Cellular option)- my APN settings i...
