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Resolved! urgently need to reduce my plan

i am trying to reduce my plan,to a lower plan without the internet, its directing me to go hereand there and not solving the issue,

No SIM Card Reader

I recently purchased a new SIM card. When I am out of wifi range and on data my phone will read no SIM card. How can I trouble shoot this?

JLoxton91 by Good Citizen / Bon Citoyen
  • 305 Views
  • 14 replies
  • 0 Bravos

Resolved! calls going to voicemail instead of ring

hi, similar to some other posts, i have problem with incoming calls going directly to VM. we have 3 accounts in the family all having the same problems.text between the numbers work ok, data ok, DND off. (restarted phone a couple of times) calls to n...

kaiyuchen53 by Great Neighbour / Super Voisin
  • 566 Views
  • 4 replies
  • 0 Bravos

Resolved! Testing new SIM card

I just installed and activated my PM SIM card on my iPhone. I want to test it to make sure that I can both send and receive texts, but the trouble is that iPhone defaults to sending over iMessage instead of SMS. What would be the best way to test my ...

Xavientois by Good Citizen / Bon Citoyen
  • 450 Views
  • 4 replies
  • 0 Bravos

Resolved! Badges disappearing?

I noticed that on the page to view badges, you can click them and they will become hidden. When I reload the page, they all return. Does anyone know what this behaviour is for?

Xavientois by Good Citizen / Bon Citoyen
  • 345 Views
  • 7 replies
  • 1 Bravos

How does one become an Oracle?

I'm curious about the role of an Oracle (though I have only recently gotten my account) in the community. Other than the 20$ reward, what sort of job do Oracles do? At a certain point, won't all of the most common questions have been answered? What h...

Xavientois by Good Citizen / Bon Citoyen
  • 395 Views
  • 8 replies
  • 0 Bravos

Phone not working

I have just purchased a new Umidigi phone model Bison. Public Model shows that it does not support this model. It is a fairly new model. Is there anything I can do other than go to another provider?

JimmyMac1348 by Good Citizen / Bon Citoyen
  • 452 Views
  • 24 replies
  • 0 Bravos

Resolved! How to Replace a Broken Mobile Suit

On May 8, 2021, I got mugged by a stranger who snatched my mobile phone out of my pocket, and then severely damaged it to the point where I can no longer turn on the power, thus not being able to make any calls. Is there a way I can have my phone rep...

s4rnold by Good Citizen / Bon Citoyen
  • 407 Views
  • 31 replies
  • 0 Bravos

Resolved! Add ons

Can I not use my data add ons that I purchased if my plan is expired? I want to listen to music and purchased the add ons so whats the problem?

Steph85 by Great Neighbour / Super Voisin
  • 337 Views
  • 12 replies
  • 0 Bravos

Resolved! Question on 2 GB Promo

Hi everyone,This may be a silly question but I'll ask it anyway. If I activate on a $35 plan and then downgrade to the $25, which is the one that suits my needs, would I keep the 2GB bonus? Is it 2GB once, or 2GB every 30 days?? The wording is not ve...

martymendes by Good Citizen / Bon Citoyen
  • 411 Views
  • 5 replies
  • 0 Bravos

I can't create an account

No matter what phone number I put in to start the account creation, it says "* The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here." I have never created an account he...

polybius by Great Neighbour / Super Voisin
  • 367 Views
  • 22 replies
  • 1 Bravos

Resolved! Change plan

HiI would like to get more minutes and some data on my existing plan.

rudrapatel by Great Neighbour / Super Voisin
  • 248 Views
  • 3 replies
  • 0 Bravos

Resolved! log in with phone number

Have two functional phones with public mobile but I can only log into one of them. Is there some way to login using the phone number or obtaining the details that I used when I set up the second account?

Carole4 by Great Neighbour / Super Voisin
  • 422 Views
  • 5 replies
  • 0 Bravos

Resolved! US roaming add on

I am currently in the US and need a roaming plan - talk only. I was able to get one for $8 plus tax and it was valid for 10 days. I need to renew it and would prefer to get a 30 day plan. Neither option is available now. However there is a text and t...

enazareth by Great Neighbour / Super Voisin
  • 385 Views
  • 7 replies
  • 0 Bravos

Resolved! Trying to buy phone

I tried buying a phone today. Said.my billing address was incorrect. Never got an email confirmation. Used my girlfriend credit card then. Same thing. Look at banks later and we've both been charged for the phone. No email confirmations or. Or receip...

Chancemc by Great Neighbour / Super Voisin
  • 329 Views
  • 3 replies
  • 0 Bravos

Resolved! Refer

Hi,I'm signing my mom up and pay for her monthly plan. Do I still get the referral reward? Or does she has to be the one who pay to get this promotion?

Chile by Good Citizen / Bon Citoyen
  • 460 Views
  • 3 replies
  • 0 Bravos