Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I had high hopes for this service but my initial experience is not a good one. I activated my Sim Card and selected a plan. Attempting to submit resulted in an error message (see image) telling me that "something went wrong when activating your accou...
I changed my plan and was charged twice. It was taken out of my account and also on my profile it does not show that my plan was changed
as I am trying to keep my current phone number it says there’s no such number
Hello, whenever I switch on my phone at home (in Victoria BC) a get a message "Welcome to the USA", which means, my phone connected to a network in Washington State. How can I connect my phone to Public Mobile ?Thank youBesVic
I am in hospital and have loads on money in my account. When I try to phone my wife - not long distance - it says that I have no long distance money on my account. I am in BC.
Hi, I bought 2gb data but I do not have access to internet (I’m sure the add on I selected was for data).it doesn’t suppose to work immediately?
I need to speak to someone to set up account online to register Visa debit to pay phone bill. It says my account is already registered but I don't recall the email address on file. I need to set up or reset new account.
I have a new sim card and my old one was lost. I need to activate it with the same number. Ive submitted a ticket already with no responce. I need help.
Hello, I would like to ask my rewards or promotion for a month free of service that I have received email from public mobile and I have encountered and provided every condition you have asked me for. This is the email I have got. "Congratulation.Your...
I just signed up for public mobile today (Tuesday, May 4th, 2010 @ 2:00PM) I was given the option to pick my new cell phone number as xxxxxxxxxxxx, After giving out my credit card number, I find they gave me a different number that what I had picked....
Hi there, Wondering if anyone has ideas around why I am not receiving a text, from my new PM number, in order to set up an account. Receiving texts np from many other sources. Tried asking a mod on here but after several emails back and forth simpl...
What is a phone call on PM ? I'm getting minutes where i never had minutes with previous company . What is a mb of data ? One usage chart on my account shows one number that is about twice as much as the other useage chart adds up to and my p...
I have been given two separate unlocking codes, from Rogers, for a Samsung Galaxy 7. Both were unsuccessful. Time to give up and move to another phone?
I have to change my card information but when I do it tells me the card provider has declined the payment (or something like that). I have called Capital One and they can see I registered the card (twice actually) and that I tried to put it in Publi...
I cannot activate my sim card and got the error 821
So how easy is it to get rewards from community?
Hi,I am registered for auto pay, how can i stop or freeze my account for this month only?
Hi I have an Alcatel 5041c works on Android 8.1.0 Is this compatible with Public?
Malware alert: https://www.bbc.com/news/technology-56859091
I just added the US talk text 10 days. When will it be activated
I have all my Credit card infor in, so just making sure that it will automatically come off my bank account??
Do i get a bill emailed to me every month?
Does anyone else find these promos and plan a little confusing? I thought pm had eliminated the $45/6gb plan? Who in their right mind would pay the "non-sale" price of $50 for it? The lack of any terms and conditions for the 1gb of plan data promotio...
i want to speak to an human being, robots arent helping me, whats the human customer service number
I have access to my mothers cell phone account and it wont take calls says no talk available? account is up to date and paid
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