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Cannot login...

Teezem
Great Citizen / Super Citoyen

I have cleared my caches restarted my phone, my browser and have tried using different browsers and in incognito mode and still I receive the "Page Expired" page. This needs to be fixed.

15 REPLIES 15

statusquo
Model Citizen / Citoyen Modèle

Thank you teezem and softech  and yes learn something new everyday!  I also use chrome but so far I haven't had this come up but will remember for the future.

 

 

 

I

Teezem
Great Citizen / Super Citoyen

Chrome, Edge and DuckDuckGo

Teezem
Great Citizen / Super Citoyen

Edge has the feature.

@Teezem  which are the 3 browsers you use? Chrome is one of them I guess

Teezem
Great Citizen / Super Citoyen

It was with 3 different browsers and auto fill on but if I didn't click the Login button so fast I would have been fine.

@statusquo   I know Chrome for sure has this feature

I think Edge has it, too (not 100% sure)

Not sure about Safari or other browsers

 

🙂

statusquo
Model Citizen / Citoyen Modèle

Is this a particular browser problem or do all browsers have this though I don't remember encountering it before but it's nice to learn about these things.

Teezem
Great Citizen / Super Citoyen

Ya, you're right, if you're too fast with the Login button you won't notice. Hehe

 

Learn something new everyday!

Teezem
Great Citizen / Super Citoyen

@softech has the solution.

@Teezem  actually it is a browser feature, but not very good in our case... LoL

 

Teezem
Great Citizen / Super Citoyen

I was clicking the Login button, not clicking and waiting IS the trick!

 

I didn't look close enough to notice that it was processing the login without clicking that button.

softech
Oracle
Oracle

@Teezem   

 

you are using saved password?

 

Page Expired because you are using saved password and you click Login button

 

yes, just not click the Login button.  Once you pikced your saved password, do nothing, the browser will automatically log you in and you should be all good

Handy1
Mayor / Maire

@Teezem @Did you clear web browser history 

statusquo
Model Citizen / Citoyen Modèle

I agree with you public mobile should be fixing this but now you will need to wait and try later if you cannot get in.

Meow
Mayor / Maire

Try to use Computer, not phone

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