Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I checked online, and there is no notification service is down. I also checked by account and it is all paid up. Why is this happening? and why do I constantly get notification of this. I submitted a ticket, but it says I will get a response in 2 day...
My data was turned off, and no phone service now either. I get a message that I am not registered in the network. WTH is going on?My account is up to date, paid for and lots of data. I have a medical condition and need active phone service. This is u...
No mobile data Data has been disabled by carrier. I have tried restarting phone and also taking sim out.
On my Android phone (Samsung S20FE) I'm suddenly getting bombarded by notifications of "No Mobile Data Service -Temporarily Turned Off by Your Provider" I have restarted my phone as recommended elsewhere to no luck. It's not that I've gone over my da...
Got sent a notification that my data has temporarily been turned off by provider? What is this. I have never had this happen. I have auto pay and my account was topped up yesterday and now I cant ise my phone at all.
Temporarily turned off by your operator for SIM #. Come on @J_PM, @Alan_K , @Melinda_H . Like the little pop up about doing a survey, can you not put a pop-up saying that there's some kind of network outage. No mention on the home page. No mention on...
Why my data has turned off
i am receiving this message again and again. I really need data this time unfortunately its not working.
Can't text or call ..said unregistered on network...This is my workphone ... this is causing huge issues I've turned it off.Sim in znd out..Etc etc
HiI'm getting a message that I have no voice service and I am unable to text. My auto-renewal date has not arrived yet. The message says that my voice service has been temporarily turned off by my operator, in this case Public.Is there a technical pr...
I've had automatic payments set up for several months with no issues and no changes, I am significantly under my data use for the month as per every month, yet now I am getting notifications that my data has been temporarily turned off by my provider...
I rarely ever use my talk mins on my plan. This month, so far I managed to use 98 of my 100 Canada wide mins included in my $15 monthly plan. My question is:Will my talk mins roll over during a call to use the free one time add on’s I have on my acco...
I logged into my public mobile account and can't see my plans page. It says to log out and log in again and I have done so but still get the error message. Also it is the start of my billing cycle (Sept 1) and have only used 90MB/4.5GB of data and ye...
There was thunderstorm 2 days ago, Lake Joseph near MacTier, and I have no service at all on iPhone X. I tried to turn on Cellular Data, but it goes back to airplane mode. I had service before the thunderstorm. Anyone can help?thanks.
My mother has a LG G7 one and we can find on the list. Does anyone know if its compatible?
Hey Guys!So I lost my old phone and I want to transfer my SIM but the public mobile website tells me to complete the SIM change I would need to enter a one time security code. The problem with this is they give me the option to text my old phone (Whi...
After suspension, I have difficulty to pay my balance to reactivate my account. The system doesnt accept my payment. I tried with multiple CC. Can you please check
I will move AB to ON this weekend. Thanks!
Why can’t I pay for my plan with my available funds
Morning I wanted to see if PM has better mobile coverage (I'm with one of Big3 providers).Aug.5th I purchased a plan (50$ +tax for talk/text)HOWEVER, my account wasn't activated until some point on the 7th Recieved an email saying payment is due Au...
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