@RCO if you newly activated and unable to get the promote code working or missed entering that, no worry, PM support likely able to help putting it back for you. Please open ticket with PM Support via Chatbot and they will sort it out for you
Just open a ticket via Chatbot for PM Support :
1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there