Showing results for 
Search instead for 
Did you mean: 

Why / How 12MONTHS12GB ????

Great Citizen / Super Citoyen

I managed to Navigate thru 


Activation Futzing with Sim Cards Porting Number



I am New PM Customer and I did not get the

12MONTHS12GB Promo 


Quite disappointed the Bonus Data is the

Main reason I switched


I did a ticket ?


Hoping for a Fix 



Great Citizen / Super Citoyen

TY , 


In Less than 20 Minutes 

it has been already been fixed 

by CS 


I wish I switched to PM sooner

Mayor / Maire

@RCO   if you newly activated and unable to get the promote code working or missed entering that, no worry, PM support likely able to help putting it back for you.  Please open ticket with PM Support via Chatbot and they will sort it out for you


Just open a ticket via Chatbot for PM Support :


1. Please open ticket via Chatbot (need access to My Account): At

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there