12-26-2022 01:55 PM
12-26-2022 02:10 PM
12-26-2022 02:02 PM
first try to send YES2 to shorcode 4911 if you have not done so yet
if you got back a reply saying they will add it, good
if not, then just open ticket with PM Support and they will add it back for you.
Please open a ticket via Chatbot for PM Support :
1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there