Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
What is going on here?? I am trying to switch to the $40 plan with 15gb of data. When I do, the plan added only shows 5gb of data. What is the scam here?? edited by computergeek541: unrelated category labels removed
Hi folks. I recently bought a reconditioned phone and have yet to receive my $5 credit which should carry on for six months. I bought the phone on October 12...any idea how long it takes for the credit to kick in?Thanks,Marc
Last week we traveled to the US and we purchased the add-on to allow for phone calls and data while we were there. Since arriving home I'm getting the network not available message when I am somewhere where there is no Wi-Fi. I also have a Chinese SI...
I have a USA roaming add on but can't use my phone for incoming or outgoing calls?
Why is the online account not working when I login the second time
I switched to public mobile last night from Bell. I put in the public mobile SIM card and everything worked fine. I didn't realize I had to wait for a text from Bell to confirm the port. Today I called bell and cancelled with them. And now I can sti...
I have a reference number 196225-381 issued at10:40 today and have n contact. Since my cell xxxxxxxxxx on auto pay. So you can get in contact with me at xxxxxxxxxxxx or xxxxxxxxxx@xxxxxxxxx
I signed my son up in October 2022 for the $15 plan. Prior to his renewal date in November, I changed to the $40 for 15GB plan. It took my $40+tax payment and gave him 15 GB. When I look at the account online, it shows those charges, but it shows his...
My SIM card is not working, I have paid my plan yesterday, still not working???
You had them give me a new number until they can port my old number over in a few days but the new number still shows "not registered on network"
How do I change my payment method from direct payment to monthly one time payments?
Hi, I'm on an old phone plan that renews every 3 months and mine just renewed recently until Feb.If I schedule to change to the $40 15GB plan per month (which expires on Nov 27th), how likely is it to go through at that time? Will they still honour i...
Hi All, I have 2 friends that I've referred, but I see that I'm only getting $1 off. I'm on the old grand-fathered loyalty program. Can someone fix this please?
Why do I have two charges on credit card bill. One on October 24 for $23:13 and it says Mobil 1740 Airdrie and the second one on October 27 for $22:20. The 27th is my regular date for payment.
I received a call this morning from someone saying that I called them, but I didn't. The individual said that the convo was about a credit card. Does this mean that someone hacked my number? What should I do, and is my phone breached now???
why i am getting silent notifications telling me to sign in to network..public mobile?i go to settings and all seems well..been receiving these notifications for few days now.LATM
I put to have the 40 dollar plan for 15g and it's the same old plan? I need help please.
Hello,Can you please let me know : With a cell phone Motorola Moto G Pure - will my Public .Mobility Sim card still work ???Thank you regards,Rita
My boyfriend had his phone stolen I have new phone an sim card for him but he doesn't remember any password and to his emails. He needs this account fixed for family court reasons right away. Please help me help him.
Hi I transferred my phone number over 2 hours ago and still have no service. I responded to the text message confirming the transfer with yes.
Hi there, I am currently a customer of Telus and i am trying to Port my Telus Number to my currently Active Public Mobile Account.Today when activating I selected a new number temporarily, and than after I'd signed up I went into My Profile to port m...
My account has been hijacked.
Someone appears to be using my account. Many text and calls not made by me. As well, I signed up and paid for an Add On. I was billed but it’s not working.
No access to network
Hi,I’ve tried to add the 12MONTHS12GBS promo to my plan but to no avail. I’m currently getting 5gb/mo for $40.Should I just change carriers as Koodo is offering 20gb/40$ right now.
Does publicmobile has an app?
Just placed an order for Black Friday CPO phone. The offer was for the following -From now until December 6th, upgrade to a phone you’ll love at a price you’ll adore. Right now, when you upgrade to a Certified Pre‑Owned phone2, you can save up to $60...
I am an existing customer and have just changed my plan to the promotional 15gb for $40. Am I able to take advantage of the bonus 12gb for new customers? I have tried entering the promotional code with no luck. Thoughts
Need to know how I can recharge my phone as my number is registered under someone’s name and it is not working , Pls suggest
