01-10-2023 12:43 PM - last edited on 01-10-2023 05:21 PM by computergeek541
Hi, I have a physical sim of Public mobile, and e-sim with American Mint. In the US right now. Purchased yesterday a package for roaming and texts, and I am not receiving calls on my Public phone number. what to do? the ticket is submitted. I am waiting for an important call, spent 15 bucks to secure receiving it and nothing.
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01-10-2023 12:49 PM
worked with choosing T mobile manually. thanks!!
01-10-2023 12:47 PM
@YuliaSobol roaming calls could be tricky. But does your text work?
Which city and state you are at?
you need to make sure your phone is connected to T-Mobile and hope to be able to connect to T-Mobile's 2G network.
Try again in different area. The 2G network is not reliable.
Worst case, PM support will refund you the cost of the addon
01-10-2023 12:46 PM
will try now, thanks!
01-10-2023 12:45 PM
Try rebooting your device and make sure you are manually connected to the T-Mobile network on device the public mobile SIM is in.