Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Trying to port my phone number from Telus. It’s been 2hrs, my phone from Telus is still working and PM isn’t any help here to get this going ? Tried to apply the bonus 2gb promotion for new sign up. It wouldn’t accept it so went with the 25$ plan u...
I just want to change my plan. No matter how many times I log-in/out/in, it does not show any plans, or my current plan. I need to get this done today, and I’m not sure why I can’t just call someone in customer service and just talk to someone? It’s...
I signed up trying to port a my phone # over. It won't working properly, and I threw out the old SIM card so I am unable to do so. I tried changing my # a few times now in self-serve and it just keeps failing.
Occasionally, when I post a reply to the forum, it disappears... is anybody else experiencing this glitch? I know "HTML errors" can creep up from text/content pasted into a message, but other times it appears for a few minutes in the thread, but then...
Does anyone know if the Oneplus 7T model is compatible with Public Mobile?I didnt see it mentioned on the list. Thanks
Hi! I have a call from London tomorrow morning, and haven't purchased a long distance add-on. How would I be charged if I don't purchase the add-on before my call? Is it better to add on the 1000 U.K. long distance minutes before? My hesitation is no...
I started my new activation and plan yesterday, and ported my number from another company over. Everything seems to be working except for incoming text messages. How can I fix this?
I've decided to move to another service provider and it's supposed to start today but I have received no message from Public Mobile to authorize the port request.Does anyone know why or what I can do?I don't want to have to pay Public Mobile another ...
I entered the wrong IMEI number when creating my account and transfering my phone number .how do I fix this
question please: is it possible for two phones, two sim cards, to use the same phone number?
In the self server overview page, there is a link to view my plan details but every time I click it, I get a generic error. The link I get directed to with the error is: https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPag...
Does anyone know if Public Mobile will ever bring any Samsung phones into their lineup?
Hello, I am trying to change my phone plan to the new offer but once I click Change plan and I am taken to this page: There are no options to select another plan. If I click Try out more options I get led to this page: I've tried multiple browsers...
My son is not able to access his account with his email. How can he access his account? Can he use his phone number?
Does anyone know if the Blu Studio Mini 5.5 is compatible with Public Mobile?
Hi all, I am at the last stage of Activation, and I need the two codes: Friend Referral Code and Promo code can anyone help, please? Saboora
Hi I have register with Public Mobile last Thursday however my old cell provider did not receive a request to have my number transfer with them. This is causing any call to come in to go straight to my old provider voice mail so I can not receive any...
Hi there So my account was set up for auto pay, but then my credit card expired. I forgot to update before the next bill date. SO i went in and updated the credit card info and i also made a one time payment. However the account is still not worki...
This is a public service announcement that hopefully will get picked up by the search engines to warn off people who may get duped into subscribing for this service. NO HUMAN SUPPORT. They do have this "support" community, full of users with Stockho...
Hi Community! I had the more is merrier 2GB of free data promo applied to my account in January of this year and there was no mention of it expiring. It has since dropped from my account (a while ago, few months, at least). Does anyone else still hav...
What is the best plan
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