Can I pickup my sim card in local store after two weeks waiting for delivery

[Corti]

I placed my order two weeks ago, but still haven't received my order yet. Can I go to local store to pickup my order instead of waiting? Thanks!

[softech · Accepted solution]

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@Corti wrote:

Thanks for the suggestion. How to message the support? 

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@Corti  you can message them here:

               https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Corti]

Thanks for the suggestion. How to message the support? 

[softech]

@Corti  

yes, message support and ask them to reimburse the cost

and if you like. Amazon has it with its reliable Prime shipping too

• Amazon.ca:  https://www.amazon.ca/gp/product/B06X9ZGDWG/   ( only $4.99, Free Prime next day shipping)
                             or  https://www.amazon.ca/dp/B07R6P5KBB/ 
• local Telus/Koodo/Mobile Klinik stores: https://www.publicmobile.ca/en/bc/pick-up-SIM (call ahead to confirm availability ) 

[dust2dust]

Yes. Click on the Pick up a sim card link down below and find a store near you and then call ahead to make sure.