Reward

[9Gkate]

I thought I was buying extra data but it is only for the us   And I exchange for regular data

[BKNS27]

@9Gkate 

Just private message a CS_Agent and explain it was an honest mistake and they can help you.

Pm them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Yummy]

You can ask agent to do swap add-ons for you but no guarantee. All add-ons are 'final sale'.

[softech]

@9Gkate 

although PM is prepaid and usually do not provide refund, but if it is an honest mistake, likely support can help.  Just open them a ticket by direct message here:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there