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Been trying to pay for a week, my card on file works fine for everything else, everything in online banking checks out, I can't call my credit card company because you disconnected my phone and both your online portal and 611 are just bots that say '...

Hi, I'm trying to swap my sim card to the new one I ordered (old one is still functional but damaged and I wanted to get this done while I'm swapping to a new phone anyway). Apparently this is basically impossible to do, if you go to self serve it sa...