Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have an account and activated my sim card with it 28 days ago.I used my Visa credit card and it was accepted.I disabled the Visa card with 4 days remaining before auto-payments renewed my account for another month, so Public mobile wouldn't withdra...
My plan includes unlimited incoming calls and 100 outgoing minutes per cycle. My current cycle is September 22 to October 21. My account says I've reached my 100 minute limit and I can't make any calls. I only have one incoming call for 37 minutes...
I recently transferred my number. my data is working, I can call, I can receive texts, But I cannot receive any calls, Whoever is trying to call me gets sent straight to voice mail. Also me and my Referral are not receiving our 5$ off per month. Help...
how do I request a bill for services to my email?
Can I get my usage history for calendar year 2022
Im having problem login to my account
PUBLIC MOBILE 855-****** BC 57,49$ im not with public mobile at all and was never a client. I need explanations on this! Edited by moderators
I tried to open an account in community but it says that my email address is associated with another account. I opened a new account in community with my current email. I want to update my email on My Account self serve.what I have to do?
I will be going to USA for about 30 days and want voice/text/data. Is it available with PM or should I buy a SIM card in USA for this?
I’m having trouble adding the code to give me additional data while we are dealing with service outages in PEI. Can anyone tell me how the heck I add this?
Just curious why the 40gb plan appears and disappears in the plan options ? The 40gb plan is best for me because I have no home internet because my only option is Xplornet and they are not that good. Make the 40gb plan available always !!! Rant over...
I activated a plan Sept 30 to port my existing landline I have had for decades to Public Mobile. I set up my voicemail etc. Some calls came through to the cell phone, some still went to my home phone. I called Telus - provider for the landline - t...
refer a friend before September 30 promotion credit, I didn't receive the 5.00 credit nor did my friend, when will we expect the 5.00 monthly credit
I have 2 PM phone numbers under the same account.One is designated as the primary and the second as secondary.I want to change the designations - i.e., swap primary with secondary.I submitted a ticket and the response was not understandable. Could I...
i used a refer code, but i have not got $10 credit.why
My sim card is active but not working in any of my cell phones I have.
We were out of Canada for 2 years, just returned, got 2 new sim cards. I had no issues with mine it is up and running. I just can't get my husband's going it is not registering on the network for some reason. Please help. The phone is a Samsung note ...
How do I put this voucher on my phone. edited by computergeek541: inappropriate language and duplicate thread removed
I bought the 25$ plan and I cant use my data. I used airplane mode and reset my phone twice so idk what it could be
Hi, I recently updated to the 4g plan with 4gb of data. However, I was billed for $39.38 and $43.31 back to back. I choose to have the new plan take effect immediately which makes sense, but didn't expect two charges. Can someone explain what the fir...
Both my husband and I are having problems with Public Mobile. I can't make calls (and don't think I can receive them either because a call went straight to voice mail yesterday), but SMS and data are both working. My husband can't make calls and ca...
I moved my active SIM card from old Samsung into another unlocked Samsung. It says I need 'SIM network unlock PIN' ..... HOW DO I GET THAT? Chat bot is not helpful! Meanwhile I have no phone /text , in a bad situation.Thanks
i feel public moble miss lead me with texts on my koodos phone #, so i purchased public mobile phone load for my koodos phone #. the load can not be used. can you transfer my $20 load to my koodos phone number please. regards Dar
I just bought a phone from public bout a month ago now my screen is broken what to do to send it back?
no email is arriving to give me code
Tried all week to get hurricane relief data. Was unable to apply it to my account. Very poor instructions were given.
I have signed up with Public mobile , and requested PORT IN from Freedom mobile.I did not see the freedom mobile text message to confirm within 90 minutes that I want my number to be ported to Public mobile. The 90 minute period expired.Freedom custo...
