Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My service has been disconnected
I will be out of country for 3 months, how to put the service on hold for three months? I will resume it when I am back. Thank you
My son has a PM $10 plan (no longer available). I would like to transfer my phone (on Bell) to his plan and he would like to upgrade to the $15 plan. I don't know where to start or even if this can be done. Any help would be greatly appreciated.
I have an existing PM # and I want to port my Vonage # to PM replacing my existing PM #. Will I lose my existing rewards if I port Vonage # to PM?Is it possible to replace existing PM # with Vonage #? Thanks
How much does YS roaming cost
Tried to text photos, but failed each time.
How can i change my email address on my account?
I don't remember ever seeing this message splashed across the top of my account page before, but I just logged in on the day that my month begins. I am on autopay. It says "! Please disregard this message if you have enough funds in your balance or a...
My outgoing calls are dropped after one minute. Redialed call works.
Yesterday my phone died when I was at work- when I got home I plugged it in and charged it, I had no mobile data or phone calling available, a message said 'sim card invalid' or 'update sim version'. I realized ios v15.1 is available, so i updated, t...
As you can see above, my estimated payment is $23 as I get $2 off for autopay. However, I get charged $25.76 every month. Any ideas what is going on?
I am trying to set up a new SIM card, switching over from TELUS. I have already done my wife's a few months ago and now trying to do mine I keep getting an error message. I have cleared my bill with TELUS twice now. Tried calling them a month ago, tr...
I can’t receive incoming calls
I cant see on add on's how to change to 4G there is no add on for this.Where do i go to change this or is public mobile going to switch up soon
I currently have a Public Mobile Plan and my phone number is xxx-xxx-xxxx. I recently got a new phone and now want to transfer my Plan and my phone number to my new phone. Please HELP! EDIT: Phone number edited by popping as anyone on Internet can ...
I am locked out of my account after 3 log in attempts
I am unable to receive texts and phone calls on my Samsung Note8. This has been only happening since today. I am able to send texts and phone calls though. Please help! Anyone else having issues today?
I'm new to PublicMobile, and was wondering how satisfied recurring customers are with the services they are provided!Text/phone signal? Data signal and consistency? Rewards program? Worth the money?Thanks in advance!
Can someone tell me how it works when someone moves to another province?:- can I keep the same phone number?- I have country wide phone calls plan. How does that change? Thank you
Hi,I have cancelled my phone service on September 29, 2021. public mobil still charge the payment to my credit card, please help me to get this extra payment back.
How do I earn community rewards? By asking and answering questions? Could someone please explain to me exactly how it works?Thanks in advance!
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