cancel
Showing results for 
Search instead for 
Did you mean: 

Can only sign in to PM account on my cell

metta126
Good Citizen / Bon Citoyen

Hello there! So yesterday I sent messages because I wasn't able to sign in to my PM account. I reset my password but it still didn't work. But today I go a text from PM with a link to sign in on my cell which I did and it worked, yay! But the weird thing is that I try to sign in on my computer it still doesn't work. Any idea as to why?

6 REPLIES 6

metta126
Good Citizen / Bon Citoyen

It's good now, I can sign into my computer as well!

Moved:

irreelevant response: issue was resolved a few hours earlier - no reason to contact a customer support agent

metta126
Good Citizen / Bon Citoyen

I didn't have to do anything and it works now! Cheers 🙂

 

[gotta love "do nothing'' to solve problems  💤 .............. Luddite]

BKNS27
Mayor / Maire

@metta126 

When you are on your desktop or laptop. Always clear your cache, cookies and go incognito.

Try that and see if that works with your new password.

benfatto
Deputy Mayor / Adjoint au Maire

System is completely flaky lately for me too. Sometimes cannot login, sometimes get rejected but refreshing page brings up account. Totally weird. 

RossN
Mayor / Maire

@metta126 hi try clearing your cache sign out use a different browser in ingognito /private mode 

Need Help? Let's chat.