Signed up for new plan - log in goes to phone number not in use

[shel1234]

Trying to sign into my account, the confirm identity it goes to a phone number not in use and I cannot sign in to change it. 

Please assist

[hTideGnow]

HI @shel1234 

but your service is working? Just cannot login?  PM support agent can sort this out.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

[slusagm]

you need PM to check.  Submit a ticket..  Since you won't be able to open proper Chatbot ticket, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437