07-27-2022 01:18 PM
Hello there! So yesterday I sent messages because I wasn't able to sign in to my PM account. I reset my password but it still didn't work. But today I go a text from PM with a link to sign in on my cell which I did and it worked, yay! But the weird thing is that I try to sign in on my computer it still doesn't work. Any idea as to why?
Solved! Go to Solution.
07-28-2022 03:59 PM
It's good now, I can sign into my computer as well!
07-27-2022 06:27 PM
irreelevant response: issue was resolved a few hours earlier - no reason to contact a customer support agent
07-27-2022 03:27 PM - last edited on 08-06-2022 03:33 PM by Luddite
I didn't have to do anything and it works now! Cheers 🙂
[gotta love "do nothing'' to solve problems 💤 .............. Luddite]
07-27-2022 02:23 PM
When you are on your desktop or laptop. Always clear your cache, cookies and go incognito.
Try that and see if that works with your new password.
07-27-2022 02:08 PM
System is completely flaky lately for me too. Sometimes cannot login, sometimes get rejected but refreshing page brings up account. Totally weird.
07-27-2022 01:21 PM
@metta126 hi try clearing your cache sign out use a different browser in ingognito /private mode