Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I signed up for 30 Gb plan that was advertised as $39 (if you add credit card and pre-pay monthly).My bill has never been less than $44 a month even though I’ve been on this plan since June. How do I fix this?
How to activate suspended account or mobile number? Am so distressed!Public mobile should have some contact number of live human chat. PLS HELP!!!
I have a plan with the old rewards. If I switch to the Black Friday promotion would I keep my $6 a month discount?
I am planning to switch from FIDO to PM. Is there any speed differences between 5G and LTE? Is the coverage better then FIDO?
Hi there,My account email was changed by an assistant by mistake, and when she changed it back for me I can't log in to my account anymore. When I try to log in the webpage will be like How can I fix this problem?
Hi, I'm wanting to move over to Telus for an EPP plan. Just wondering if my plan at Public will be prorated. I'm on the $50 40GB CAN-US plan and looks like my bill cycle just passed. The Telus rep seems to think so but I've heard that PM is different...
Hi, I hope this is the right place to ask.I signed up with Public Mobile a few days ago. I am using an eSim on my iPhone 13 Mini.I'm using a physical sim for Bell, and an eSim for Public Mobile.I got a new number on the eSim to use temporarily. Every...
I’m thinking of switching to one of the Black Friday plans but can’t find information on whether they last indefinitely or if the bill amount would increase after a certain period of time. Anyone know?
HiI have two accounts for my kids but when I log out of the app for one and login to another it doesn't switch accounts?
How do I unsubscribe from public mobile if I can't get into my account
Hi!I got the following text message today and had a question: "Public Mobile here. We've got a great deal for you. Get 5GB of data at 3G speeds of up to 3gbps for only $25/month."Is it 5GB of 3G data, or 5GB of 3G? The 3gbps is throwing me off. There...
I need a new ESIM QR-Code, upon attempting to activate my ESIM it got disrupted and now it says my QR code is invalid and to contact customer service
I currently have $25 plan with these add-on:two 2GB one-time data bonusestwo 500 one-time Int'l LD bonusesChanging the plan does not impact the add-ons, correct? If I change my plan to $34 20GB 30-day plan, will I still keep the above add-ons?Thank...
I have a Canada US plan with data and public keep telling me I have to buy an add on. Is it as simple as turning on roaming?
Hi I think someone has access to my account due to which I am not able to get access. I want to delete my account. Please help me
I got a text offer today for 5GB of data at 3G speeds of up to 3gbps for $25/month. A couple questions - a) will I still get my rewards off every month? b) when will my 5GB start? TIA!
Just realized I ordered a Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones) instead of an unlocked GSM SIM. I am on a subscription 5G @34.00 will I be be able to use the prepaid sim to replace my eSIM or does it require the more expen...
Does anyone know if I need a new SIM if I switch from 4G to 5G?I know that I needed one when I went from 3G to 4G.
I've never Ported a Landline to Public Mobile, however today I'd like to give it a shot for the experience whether it works or not.I have a Home Phone Number with BellMTS, we had it disconnected but held because it stopped working the last few years ...
I am trying to port over a number into Public Mobile today and I received this message about 1 hour ago. "Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will...
I am currently on the 4G plan ($34x3, 60GB data upfront) for 90-days. Not very keen on a 90-days plan and would like to switch a 30-days plan. Current 5G offering of $34 for 20GB is a perfect switch. I am using iPhone 8 and may upgrade later on. W...
Should I switch to the Black Friday deal? I will post the pic of the one I have now and the pic of the Black Friday deal. Also - should I be switching to the 90day plan for the $5 discount?
Have a child doing exchange in France for 2 months and looking at getting an esim for data but wondering if phone will still work in France on wifi. France has great mobile rates so might just get a French number and plan wondered if her phone might ...
I would like to get a bill for my recent payments with my address on it. How do I contact someone to do this?
I have the $39 plan for 20Gb but looking at taking advantage of Black Friday offer and wondering if I’ll have same “Calling features” with new plan as old one? They’re not listed as a “selling feature” for the Black Friday deal.
@CS_Agent Hi, our old number still have not been ported to PM, this is the info we got from the service provider to port out. I have the info and will give it to you in private, I'm not sure if this is private message or a forum post. Thanks
will my phone work with a 5g plan
HelloI am considering swapping my plan to the Black Friday promo.I noticed the promo says it earns $XX points per month. If I change my subscription to this, do I still maintain my old rewards program (where it's $ off per month), where I get $ off m...
