Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi guys, I've read a number of older threads about this add-on (2019-2020) with some very good tips, but it's now 2022 and we may all benefit from a refresher, especially since new plans seem to appear occasionally and some plans also seem to become ...
I need to port from my Koodo account to this public account 10******* . I never ported my real number to this account when I signed up and kept on using this temporary number 647 *******. But now I am ready to transer. can you check if it can still b...
I was notified that the price of my $10 plan will be increasing to $13 but it does not mention discounts.Will my autopay and loyalty rewards remain the same or can they be improved to offset the increase?This phone is being used by a senior citizen s...
Network operator;public mobile - ""??
inHi public support team, I would like to know my monthly payment will be increased by the end of April or not? My monthly payment is $6.00+tax right now. Much appreciated if you can reply back sooner. Thank you!
So I've been with Public for quite some time now, and out of the blue received this email the other day.What gives?! What's the point of being an early adopter if the "rewards" are just going to be clawed back.Seriously Public, this is ridiculous.Thi...
Hi: Yesterday I got an email from Public Mobile indicating that the price of my current plan will be changed from $10 to $13. I had had this plan for several years, and it is no longer available at Public Mobile, and I definitely hadn't made any c...
Hi there. I am having and have had trouble before updating my credit cards. My last credit card expired xxxx. Now I added a new one ending in xxxx and I tried to update my husbands and it would not let me in and I removed it. My number is xxxxxxxxxx ...
I can't top up my phone
Hello, Can you tell me how I can connect with Public Mobile. I referred a friend back in October 2021 and I have never received the refer a friend reward. Thank you
Hi all , just want to confirm if Strike option is not available on mobile browser? would be handy if if has
Got a new phone (bought it from someone else), but I put the old SIM in it.This message is displayed: "SIM Not Supported. The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation polic...
If two people use the same email address, can they both sign up with Public Mobile using that email?
On March 4th we again purchased US roaming and the purchase funds were withdrawn from our account. We still are unable to access it on our phone. What now.
i keep getting the sorry your plan does not include sending texts while in the us, but i have added the 20$ talk and text and 250 mb data package last night. what do i do?
My notification shows and my main page shows I checked in the thread that if the User take away the bravo but it is still there. What am I missing?
As of now i have not get the refer a friend reward and so my friend too not even get the $ 10.00 reward too.
Hey all, I got a new phone, but the SIM card from my old phone does not fit the new one. I am thinking of just getting a new SIM card that fits the new phone. Will my phone line be automatically transferred to the new SIM card? I just have to put th...
Hello everyone I do not understand the info provided on the PM site about phone's compatibillity on the network I am tryng to switch my father's service (Telus) to PM. The site here indicates it's not compatible. but if it works with Telus, why wou...
How do i return a certified pre owened phone???
I just signed up my sister with PM, and I didn't see where to enter my referral number to get the $1 discount. Can someone help me with this? My number is 506-xxx-xxxx, hers is 506-xxx-xxxx, her account number is 1000000xxxxxxx4, mine is 100000000xxx...
I will be visiting the US for 10 days and I want to be covered while there. Currently I have the $15 plan with 500 mins from my "one time International long distance bonus". I also have over 2048 MB of 2G data and 200 MB of 3G data. Do I need the 100...
lost phone late Jan 2022. Suspended service on line have new phone and SIM. Have changed SIM card on line. Am unable to re-activate account. Can not make payment. I re-entered card details and the account is on auto-pay. Still not able to get a ...
Hello, I have this type of bonus and don't understand what is it used for? Thanks,
Hi! Please check my account, at xxx-xxxx and e-mail xxxxxxxxx@hotmail.com I sent 2 payments for the month of February of $25.30 by mistake because had received two public mobile payments from you. Please confirm me Thanks Edit by Dunkman: removed per...
Locked out of my account. Tried to change my password and locks me out
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