I was transferring to PM from Virgin and did not complete it properly. As it turned out, I did not see an instruction to leave old sim in and took it out too soon and goofed up that step. Contacting Virgin, I was not able to fix that and confirm the port as I was not receiving texts. I got a better deal and ended up staying with Virgin.
However:
- 1) I receive about half my texts, now
- 2) Some people cannot call me
- 3) Those who go directly to voicemail can leave a VM, but I don’t get it.
Am I in provider purgatory, with two mixed providers or is something else going on?
I would have been open to finishing my switch to PM, however, I was not impressed with their instructions, the fact that twice using someone’s referral code failed (when I got my son set up with PM, when I tried to get PM), that I would have to pay for more than 2 months of non-received service to go back, and there is no one from PM to contact about any of this (the price of low-cost service). I am completely frustrated after spending another 3 hours on this today and missing many texts and calls.
Suggestions?
