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12-28-2022 09:52 PM
I did not receive the text message for the December promo of 2 GB of data and 500 international minutes. How do I get these?
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12-28-2022 11:12 PM
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12-28-2022 09:54 PM
@2marg @First try texting YES2 4911 , if that won’t work then contact and agent and act quick as that bonus data ends dec31/2022
Getting help from agent , through automation
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
Or get direct help from a agent right here in the community ( my preferred choice )
- Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work
