If I have some referral points collected from a few months, can I use it to completely pay of my bill or is there a $15 limit as 15 points can be converted to $15 in one transaction. If i convert twice will the adjustment for the bill be $30?
Just a heads up to everyone to keep a check on what they have been charged by PM. For my first renewal cycle I was charged the same amount twice. I thought one wouldn't be posted but both were. Now I reached out to the customer agent with a support t...
Hey, it happened to me this month as well. I raised a dispute with my bank as well. And also spoke to Public Mobile support as well. They might not agree at first but ask them to raise with their backend. Here's my post: https://productioncommunity.p...
Can you share 1st half of the number so we can see if you are dialing the correct exit code. DON'T POST the full number. Also can you see the free international minutes in your 'My Account' add ons?
It is quite possible that the country you are trying to dial is not under the list of 'international countries' allowed for the free minutes. "International Long Distance calling add-on covers calls between Canada and the following countries: Canada,...
I did mention to the bank exactly this, don't want my connection closing. But they have raised the dispute for a duplicate charge so I hope the bank and public discuss lol or else I am screwed.
