About Christmas bonus

[Jessica35]

Hello,

I activated PM on Dec 23rd, today I got the Christmas bonus of 2 GB data + 500 Long Distance minutes, can I know if the 500 long distance minutes includes calling to China mainland? Thanks.

Regards,

Jessica

[spfang]

It does from my previous experience.

[HALIMACS]

What's to be gained by doing this, @Jessica35 ?

You got the right information - let it be.

[dust2dust]

I think there's no reason to go back to the agent. They're wrong. You have China in the freebie.

[Jessica35]

Thanks for sharing the bonus link! so I have proof to talk to an agent.

[hTideGnow · Accepted solution]

HI @Jessica35   the agent might have given you the wrong list, the list he provided you was the regular Long Distance addon

we got the list from PM's announcement

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-with-Public-Mobile/td-p...

[HALIMACS]

China is the correct one,  @Jessica35 

Just try and if it works,  you'll know. 

If it doesn't, you can't be charged against minutes

[dust2dust]

Jeez these agents. He's wrong. That's the current 300 minute long distance add-on. The set of countries for the freebie long distance has already been provided here.

[Jessica35]

But today when asking customer agent, he said:

And related to the 500 Int'l LD minutes, these work only for the following countries:
Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. 

[Chrissyrioux12]

Don’t forget to go to rewards and get the 1 gig free 

[hTideGnow]

HI @Jessica35 

yes, China is part of it

• International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

[HALIMACS]

Yes it does,  @Jessica35 !!!

International calling covers the following countries:

Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela