Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Moved to French support
Cannot access my account. In app only white screen when I try to log in. Please advise. I have not received an account #. My email is xxxxxxxxxxxxxxxxxxxx. Please advise
Just signed up for PM. didn’t transfer my number from another carrier, instead I got a new number from PM. now I can receive incoming and outcoming calls/ texts from mobile phone. But I can’t received any calls from any landline ( office, condo, rest...
I was in kodoo service before and I chose public mobile service I cancel my kodoo service now and keep my kodoo number I transfer my same number to public service but not the public service don’t work I already cancel my old service
New plan community 20GB for $29 for new and some existing customers check your account if this interests you
Wonder as to why PM is not including its $20 3gb data plan in its available plans. If they did I know persons that would grab it without hesitation.
Hi, I just recently joined PM and ported my number over. I tested calling out to various contacts as well as a landline to verify it’s coming from my ported over number and no issues. However whenever someone tries to call me, it goes straight to voi...
Whenever someone sends an image to be on a message, it does not come. could you please tell me why does it happen I have a 5g phone
Hi!I just checked and I got some points from Public Mobile, however, I'm unsure how to redeem it.I thought it will be automatically applied like the old way they do it, but seems like I need to do it manually.How do you normally redeem your points?Th...
Why do I have SOS in top right corner, tried signing up yesterday
for th past week my public mobie is showing tmporarily unavailable and I am wonder how long this will be. Really need my phone as I am elderly and live in a rural ara.
Hi there, I was wondering if it's possible to register the same e-sim on two devices: my usual iPhone, a secondary device, and an iPad. I also want to use the data on an iPad when I don't have available Wi-Fi.Are there any options for this? If not, ...
I ported my number today but then realized I hadn’t removed my payment from the account and I had pre authorized payment set up in there and need to make sure this is canceled as I read in some forums that other people have been charged even after th...
I didn't send authorization text before activating PM service. Now can't send te
Has the loyalty and referral of a friend discount changed? I noticed my Nov. bill did not include the discount I have been receiving for years. I have been a client for more than five years.Thanks
Can anyone help? I just ported new number to public mobile and its been over 4 hrs
I put in a request to transfer my number, am just wondering if it’s complete? Because I approved it on my end!
I looked out from my account several times. I did reset my password several times and still I can’t login into my account. Please help
I already have an account that I set up for my son's phone. How do I add my own phone so I cab switch to public mobile?
I am an existing member and have been for years. I want to switch to the Canda-US-Mexico cyber Monday deal but it doesn't show up as an option for me. I tried following the recommendation to change my plan to a cheaper one and then log in again to se...
Hi,I had a number port go wrong this weekend and I initiated it again today and it seems to have worked, received confirmation from Rogers they received it. Also confirmed my Rogers SIM was no longer active if I turned it on.However, my eSIM still s...
I switched from Bell to PM. I ported my phone number to PM too, but I do not know what happened. It has been more than 3 days; neither can I make a phone call nor receive one.When I make a phone call to this number, it always goes to call forwarding....
Why is the promotion ending Dec.2 not available in app? $19/mth 1 GB data or $23/mth 6 GB data.I want to pay less than current $24/mth for 4GB data
I want to change my current subscription to the above package offer-change at renewal, but the 500minutes monthly international long distance not showing in coverage details. Anyone can tell why and how to make sure the 500minutes intl LD deal is inc...
Which frequencies does public mobile support for 3g 4g and 5g?Just wanted to know so that it's more well known about which phones will be compatible when trying to get on public mobile and what frequencies would be supported.
Hi, Recently saw the $29 promotion on public mobile's website, but am unable to see it when I log into my existing public mobile account with a pre-existing subscription.The main website doesn't mention that the $29 plan is for new activations only, ...
Hi everyone, just signed up for PM today, hoping there would be a great deal on Cyber Monday! I've been reading and following a lot of these threads and reaching about PM in the past month or so. I know they had various promotion codes (AMZ4T2X7M, 81...
Hello,I would like to transfer my number from Koodo to PM. The number is assigned to me on the Koodo bill, but the account holder is my spouse. My spouse does not wish to transfer to PM. When I try the transfer directions, it asks me to confirm cance...
I am thinking of switching to PM $35 plan. Offer details state "$10 bill credit per month will be applied to your account for 6 months. Applicable only to plans $45 and up. Bill credit will be removed upon rate plan change." Does this mean that this ...
