credit

[skysteve1]

I changed my provider, but have not got a credit from my last payment

[Chalupa_Batman · Accepted solution]

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@skysteve1 wrote:

I changed my provider, but have not got a credit from my last payment

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Hello @skysteve1 

Public Mobile is a prepaid service. You prepay for what you want. So if you purchase a 30 day plan, it's up to you how many days you wish to use. There is no refunds for prorated usage.

[hairbag1]

@skysteve1 

once you port away from Public Mobile, your account here is deactivated and there's no refunds or pro-rating.

added....clipped from the Terms and Conditions.....

How does Public Mobile prepaid service work?

• Funds are valid for as long as you have an active account. Funds are non-refundable.