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02-14-2025 08:19 PM
I have followed all the instructions, repeatedly, and to no avail!
DOES ANYONE KNOW SOMETHING ABOUT THIS?
Solved! Go to Solution.
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02-14-2025 08:22 PM - edited 02-14-2025 08:24 PM
@PennyLane wrote:I have followed all the instructions, repeatedly, and to no avail!
DOES ANYONE KNOW SOMETHING ABOUT THIS?
Hey @PennyLane .... sorry to hear about the divorce... or... Congrats on the divorce!
Click on this link here to go directly where to change it.
https://myaccount.publicmobile.ca/en/account/edit/account-info
Sometimes though, the website does have cache issues. So if it doesn't stick the first time, go into your browser settings and enter cache into the search and clear the cache. Then restart the entire browser, then open it back up again and go into incognito mode. Sign back in and then click on the direct link above. That will sort it out.
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02-14-2025 08:21 PM
to be honest, PM does not care about the name, it is a prepaid provider and they don't credit check or anything.
But if you like, you can change it on My Account, Profile and update the address and name there
