Help

[Jessie4]

Is there a number I can call besides *611

[computergeek541]

---

@BKNS27 wrote:

@Jessie4 

You can call 1-855-4PUBLIC if it is related to your current account.

---

Public Mobile does not have a help/customer service phone number.

[BKNS27]

@Jessie4 

You can call 1-855-4PUBLIC if it is related to your current account.

[Chalupa_Batman]

---

@Jessie4 wrote:

Is there a number I can call besides *611

---

Hello @Jessie4 

What issues are you having? We're all customers here and may be can help you out with some information.

[slusagm]

Everything is done via ticket or message 

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen       

Or message them using this link:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage