Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I want to move my eSIM to other device. I want QR code for eSIM.
I have been a user of Public Mobile for a number of years and am now paying $33 a month for 15 GB.Public Mobile now offer For a limited time, subscribe to a 20GB plan for only $29/month. and I would like to know how I can take advantage of this.
I have checked my APN settings in accordance to all the posts and chat help on Public Mobile and they are correct. I've been a customer with PM since 2016 and have only had issues wen I forgot the change the APN after switching my phone. I haven't sw...
I received this message from public mobile on March 8, 2024.Public Mobile here, delivering on our promise. We've successfully added the 240GB of bonus data to your account as a thank you for your continued loyalty. This bonus data will expire in 150 ...
I'm not receiving texts, but I can send texts and recieve/send phone calls. How do I fix this?
Hello I've been having difficulties trying to log in to my account. I keep getting this message when I put in the 6 digit verification code. I've tried reseting my password but it just gives me the same error message
Hi everyone.Changed the password and when I login, it still says the password is incorrect. Tried three times and no luck. Any suggestions?
need to update expiry date, changed passwords numerous time but still locked out. WHY?????
Today, I purchased a Public Mobile card for $20 from 7/Eleven, but when I tried to add it to my phone, I encountered an error stating that the PIN number is invalid. Despite seeking assistance from the 7/Eleven worker, I was told that they are unable...
During a phone conversation, there are 3 beeps and the call is dropped
https://www.amazon.ca/GL-XE300-Industrial-T-Mobile-Supported-EC25-AFFA/dp/B08PYQL3V2?ref_=ast_sto_dpDoes it work with Public Mobile? Does anyone have experience with these devices. Just trying to set-up a person with internet but they live in a rural...
Hi, How do I transfer cash from my Bank account to my Public mobile account. Need your help.Zandre
I am having a problem with my service. I can call and text other phone numbers and they will receive it. However, when someone calls my number, it says my number is out of service. I also cannot receive text messages. I messaged support and they said...
I see the followings in my account under Add-Ons - 500 one time Int' l LD- Loyalty Bonus 240 GBDo these mean that I have 500 International minutes to use and 240 additional GB? Thanks for answering
I can receive and send pictures messages to any public mobile phone number, but when I send to bell Canada phone number it will not go through and I can't receive picture messages from them either. It shows downloading and it never download
Due to illness in Jan.24, I asked the bank to cancel all my credit cards. Now 2 1/2 mos. later I am well and have received a new visa card. I tried to reopen my account with public mobile but the system today would not accept my new card, although ...
I moved my number from Freedom to Public Mobile yesterday, I confirmed the transfer and receive the note from Freedom that my account has been closed. I am able to make calls, text and use data on my phone with my number but I am seeing zero bars and...
I ported my phone from Rogers and opted for public esim. I removed Rogers sim after confirming yes to the porting sms.. Now I can see public network. I can make outbound calls and receive calls from certain numbers. All other calls are going to Roge...
merged with existing thread about the same issue
Since switching to public mobile my one plus phone is not able to send or receive picture texts.
Hi there! I can not activate my account! Can someone help me please?
My phone bill is due today but it shouldn’t be because when my SIM card got stolen i paused my services should that not make my pay period longer
It's been 17 hours since changing to public mobile from rogers and i still have no service. I can't make calls or texts or use data. However I can receive them. My profile online shows my new sim number and my iPhone shows public mobile under eSIM bu...
Currently I pay $34 monthly but after discounts $28. So I was browsing around to see if worth switching to the $29 plan for 4G. That could bring me down to $23 (although rewards are changing?$. Thoughts? It renews April 1. I’ve only just noticed the ...
I had set a subscription change on my renewal on March 21st, but I was charged on March 19th for my current subscription then. On March 21st, the new subscription was activated and I was charged for it again. Does anyone know how I can get a refund?
My partner and I are down in SF for a few months and are having intermittent but recurring and serious difficulties connecting. We'll be connected, and then the phone will show the band flipping between 5G and LTE and the apps will detect that the ph...
I added another subscription and esim card to my account and now I'm locked out of my account
Ordered a free SIM to go with activation but it's too big for the iPhoneCan't seem to do anything because phone isn't activated
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