a month ago
- last edited
a month ago
by
computergeek541
Hi, I activated my service using a referral code and I dont see any reward for using that in my profile. Could you please look into it?
a month ago
I just activated transfer my phone number. I will come back to check $10 credits as you suggested. Thanks
a month ago - last edited a month ago
@sandu5 wrote:Hi, I activated my service using a referral code and I dont see any reward for using that in my profile. Could you please look into it?
To expand on see this credit in your available balance, the reason for this not showing up in the rewards section is the result of the $10 not actually being a reward. Rewards refers to the points earned by person who referred you.
a month ago
@sandu5 wrote:Hi, I activated my service using a referral code and I dont see any reward for using that in my profile. Could you please look into it?
Hello @sandu5
When you log into your account, on the right side of the page under the box "Available Funds" you will see the referral bonus on your account. It can take up to 72 hours to see it.
a month ago
@sandu5 wrote:Hi, I activated my service using a referral code and I dont see any reward for using that in my profile. Could you please look into it?
...slusagm meant to say "within 72 hrs" you should see credit added to your account.
a month ago
the rewards will be on your account as a credit (Available Funds0 without 72 hours.
wait 3 days, and login and check. If still not there, then ask PM to help.
Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.) When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen
Or you can also message PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage