Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Plz check and confirm.if.my old number exists ?
Good morning, all. On March 11, 2025, both my spouse and I received a text from PM offering 5G 75GB Canada-US-Mexico with 1000 international long distance minutes for $35/month. We both replied YES to confirm, and received a confirmation text from PM...
Hi. I signed up for public mobile yesterday and I still cannot receive calls or texts. my sim card shows unknown number. I tried contacting customer service but no one is getting back to me. What am I suppose to do?
I am trying to make outgoing calls and keep getting the number you have dialed is not in service, but this is for numbers that are in service- tested on my daughters. It rings to her but wont allow me to connect. As well incoming calls wont allow me ...
I need service back asapanyone to talk tooneed customer service asap@
Lost all my option on my account ....
I cannot seem to find the Wifi calling option on my iphone 11. Do Public Mobile offer Wifi calling?
Hello, I switched from Koodo to public mobile and during my SIM card activation I had transferred my existing number which caused me to lose connection before the activation finished. The SIM card nunmber is showing on my account but my phone is in s...
HiI need to use my phone in two counties and so I need the App Store to stay in the European region. I have gone through the process of ordering an eSIM for when I’m in Canada. During activation it says to download the app, which I can’t do on my iPh...
Where can I find the long distance minutes on my account?
Hi I'm from China, using a phone called OPPO FIND X8, the IMEI is IMEI1: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxWhere can I check if my phone can use the sim card? Or if it can't be used, can I get a refund if the sim card is delivered already?
Was just in Mexico, and because I see a lot of posts regarding roaming, I wanted to leave a comment about it. It couldn't have been simpler. Turned on roaming, restarted phone and it worked flawlessly. Didn't have to mess around with any settings aft...
My mother is without phone service right now, regardless of the fact she has paid for it.She signed up for public mobile (with my assistance) and during the esim activation process it failed.We cannot get any support because she cannot login because ...
Trying to find xxxxxxxxxxxxxxx that was ported from Bell today this afternoon Bell can’t find it or Telus I need somebody to call me xxxxxxxxxxxxxxx ASAP
I have a credit card attached to my subscription and it is supposed to auto pay. But it didn't last billing cycle and I don't know why.
I went on vacation to Mexico for 3 months. I suspended my service and did unsuspend it before the 90 days were up. I used a Mexican sim card in Mexico for the 3 months no problem. When I got back to Canada I unsuspended my PM account and paid for the...
Hi, Have a public mobile phone with US addon (514-XXX XXXX) and wondering if someone with a US provider phone calls me within the US, is it considered a long distance call for the US caller ?
I need a ticket. I have tried to get one via the robot but I have been unable to get one. How do i get a ticket so I can ask a human to fix the problem that I cant make phone calls from my phone?
I need to get PUK for unlock sim card.
Is there any way possible to see the text that was sent to me on Jan 31, 2025 from xxxxxxxxxxxxxxxxxxxxxxxMuch appreciated,xxxxxxxxxxxxxxxxx
I just switched to Public. I did all the steps and Public said it’s all done. I responded to my prior carrier with a Yes. However I don’t have phone capability yet? Help.
Hi Community I am really struggling right now to activate the sim. I bought the basic plan about 5 days ago and have not been able to use the phone -- except when inside wifi space. I opted for the free esim, then got a message that in order to ac...
I don’t know what email is associated with my phone number how do I change it or find it? Whenever I do the recovering I’m not getting the email.
My SIM card is locked and I need a PUK NUMBER Please provide
Hi there, I cannot make phone calls on my phone. It says no network I can still text. What should I do to fix this problem?Thank you
Need to speak to live agent regarding port in progress
How do I get data while in the Uk
need to speak to live agent
