unknown account email address

[MSChatham]

I cannot login to my account because I have forgotten my associated email address. I tried to click “forgot email” which then sends an email to my associated email address but I have not received anything. How can I login with my phone number or change my email attached to the account?

[Handy1]

@MSChatham  

submit ticket with support to fix . using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@MSChatham 

see that little orange bubble on lower right isde of page...click it to start process of Customer Support.

[Chalupa_Batman · Accepted solution]

Hello @MSChatham 

Please contact a CS Agent by creating a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent