Account problem

[Vassili]

My service cut out because my credit card expired and then i went on this site to try and change the credit card on file and my account seems to have disappeared. Once i sign in it says i need to subscribe to another package, and i can’t access any of the things on the account linked to the number.

[Handy1 · Accepted solution]

@Vassili  

submit ticket with support to fix . using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Hello @Vassili 

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent