Us canada plan

[Nbbb]

Hi

I am on the new us canada plan and am in Florida now. I can send and receive texts no problem but can't send or receive pictures. I have the Nokia 6.1 and phone is connected to mobile here

Any suggestions?

Thanks

[Dunkman]

---

@Nbbb wrote:

It worked with the all caps

Do I have to change anything when back in Canada?

---

@Nbbb 

Glad it worked.  As long as your saved the APN settings, you should be fine when you get back to Canada. 

[Nbbb]

It worked with the all caps

Do I have to change anything when back in Canada?

[Dunkman]

@Nbbb 

Make sure that there are no typos. 

You can also try

APN: SP.MB.COM

(all caps) 

Other customers had to completely create a new APN Setting (instead up updating)

[Nbbb]

Settings changed. "Trouble sending. Retrying. Check options"

Tried resend now..still no go

[Nbbb]

Talk and data work fine.

I will try changing settings. 

[Dunkman]

@Nbbb 

Is talk and data working fine?  

Issues with MMS (Picture) texting with some older android phones.  

There was an recent announcement:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

You could try to adjust your APN settings:

You could try setting your APN settings to following:

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or             default,mms,agps,supl,fota,hipri